Contact information

Contact Us

If you have any questions about our products, orders, shipping, returns, or any other inquiries, our customer support team is here to help.

Customer Support

📧 Email: encantoco7@gmail.com
Support Hours: Monday to Friday, 09:00 – 18:00 (CET – Central European Time)

Order Support (Recommended)

When contacting us, please include:

  • Order number

  • Full name used on the order

  • Email used at checkout

We aim to respond to all inquiries within 24–48 business hours.